Gaming at luckygame is purely for entertainment. We want you to enjoy every moment while staying within your limits. On this page, you'll find all the Responsible Gaming tools, ways to spot warning signs, and how to get help when you need it.
Protection Tools
These Responsible Gaming tools are free for all members. Activate any of them at any time from your Account Settings.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Decreases take effect immediately. If you want to raise the limit, you'll need to wait 7 days – by design, to protect you.
Decide in advance how long you'll play. When that time is up, luckygame will automatically send you an alert. It helps cut down on long hours in front of the screen.
Pause your betting for anywhere between 7 days and 6 weeks. You can still log in during a cooling-off period, but placing bets won't be possible. A short break can help clear your head.
If you need a longer break, choose self-exclusion — from 6 months to permanent. Once activated, it cannot be lifted early under any circumstances. This decision is taken seriously.
Decide in advance the maximum amount you're willing to place on a single bet. This protects you from major losses and helps curb the urge to chase losses with bigger bets after a bad run.
Review a summary of your betting history, wins, losses, and total spend over the last 30/90 days. Analyse your own habits and make more informed decisions with a clearer picture of your activity.
Stay Alert
Warning signs often appear before a gaming problem fully develops. If you notice any of these in yourself or someone close to you, take a moment to reflect.
"One more win and I'll break even" — that line of thinking is where problems begin. Chasing losses by raising your stakes only leads to bigger losses.
Betting with money meant for rent, food, or your children's education is a serious warning sign.
If staying up late to watch matches or place bets is disrupting your daily routine, that's not something to brush off.
If you feel the need to hide it, deep down you already know it's becoming a problem.
Feeling irritable or uneasy when you can't game may be a sign of addiction.
If you notice one or more of these signs in yourself, don't panic – seeking help is a sign of strength. Use luckygame's support team or the cooling-off tool.
Check Yourself
Ask yourself the questions below. Answer honestly and you'll get a clear picture of where you stand.
How much time did you spend gaming last month?
How do you react when you lose a bet?
What percentage of your monthly income goes toward gaming?
Does your family know about your gaming?
Step by Step
Setting up a deposit limit on your luckygame account only takes a few minutes. Once it's in place, the system automatically enforces it.
Luckygame.express Log In Settings can be accessed on both desktop and mobile.
Click your name in the top right corner and select "Account Settings".
Look for the "Responsible Gaming" tab on the Settings page.
Choose a daily, weekly, or monthly limit and enter the amount. Confirm to apply.
Lowering your limit takes effect immediately. Increasing it is subject to a 7-day cooling period.
Practice
Use this simple calculator to figure out which limit works best for you.
Move the slider, enter your details, and see your safe budget.
Your safe monthly gaming budget: ৳500
Set your daily limit – maximum: ৳16
Only lose what won't affect your everyday life.
Experts recommend spending no more than 5% of your monthly income on gaming. Think of it as money you can afford to lose – what's left over after covering all essential expenses.
All Tools
Each tool can be used on its own or together. All of them are free and take effect instantly.
Set a cap on how much you can deposit in a single day. Once the limit is reached, no further deposits will be accepted for that day.
InstantAt regular intervals, luckygame will remind you how long you've been playing and how much you've spent.
FreeOnce you lose a set amount, your session will automatically end. This stops big losses from happening in the heat of the moment.
AutomaticMake sure no one else can access your account — especially keep it out of reach of minors.
ActiveOur Approach
Luckygame has believed one thing from the very beginning – gaming should be fun, not stressful. That's not just a tagline; it's reflected in every policy and feature we offer.
Online gaming is still new to many people in Bangladesh. A lot of players don't even realize when entertainment starts turning into a problem. luckygame believes raising that awareness is the platform's responsibility.
A gaming problem is a health issue, not a character flaw. Many people think, "It's happening because I lack willpower." The reality is far more complex. The brain's reward system can make gaming feel especially compelling for some people. Seeking help to manage it is not a sign of weakness — it's the smart move.
Luckygame's Responsible Gaming tools are designed with the user's psychology in mind. For example, lowering your deposit limit takes effect immediately, but increasing it requires a 7-day waiting period. That's intentional. Without the option to raise limits in an emotional moment, you get the time to cool down and think clearly.
The cooling-off period works on the same principle. After a loss, one thought tends to take over – how do I win it back? Taking a break at that moment is the hardest thing to do, but also the most important. Once cooling-off is active, you can't place bets in the heat of that moment.
Self-exclusion is the most powerful tool available. If you feel like you can no longer manage on your own, lock your account. luckygame respects that decision and will not pressure you in any way. No promotional emails will be sent for the duration of your self-exclusion.
Family and friends play a crucial role here. If someone close to you suspects a person they know is struggling with gaming, they can reach out to luckygame's support team. We'll help take action on the account in question.
Luckygame believes responsible gaming is an ongoing process. Every year, we review this section and update it based on the latest research. Our goal is simple – for as long as you use luckygame, we want it to be a genuine source of enjoyment, never a burden.
FAQ
Play Safe
All responsible gaming tools are ready for you. Set your limits, play at your own pace. luckygame is here with you — in the good times and the breaks too.
18+ – For adults only. Play responsibly.